Tacoma Home Care

Nurse-to-home services can be expensive and often, some basic home care is all that is needed. Generations Home Care offers quality in-home care to ease the difficulty of caring for aging parents. We are here to provide assistance so you and your loved one can continue to live your best lives. Our number one goal is to serve the seniors of Tacoma and surrounding areas with honesty and integrity.

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Union Station, Tacoma

Services

We provide in-home care to seniors and other adults in the Tacoma area.

Services include personal care, bathing assistance, light housekeeping, meal preparation, medication reminders, and other types of assistance. Our rates start at $40/hour and vary by length of shift. Most of our clients pay privately, but we also accept long-term care insurance, VA provided care, L&I for injured workers, and other types of payment.

Where We Serve

We serve all of Pierce County, North Thurston County, and South King County.

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Map Of Areas Serviced In Tacoma Including Pierce County, North Thurston County, and South King County.

Meet the Tacoma Team

Kelly Austin

Administrator/Office Manager

Kelly has worked with Generations Home Care for nearly 5 years. She is incredibly thoughtful, detail oriented, and patient. She oversees all of the Tacoma team and clients. She perfectly embodies the organizational values of excellence and care in all that she does. Kelly is a proud mom and wife, and the kindest person you’ll ever meet.

Kelly Austin of the Generations Home Care Tacoma Team

Our Caregivers

At Generations Home Care, we have all had personal experience with the care of our aging parents. We know how important it is to trust and feel comfortable with the caregiver who comes into your home. During the hiring process, we work to vet our caregivers based on character, work experience, and references. Ultimately, we do our best to only hire caregivers who we would trust to care for our own parents. If, at any time during your relationship with Generations Home Care, you have concerns about the person who is caring for you, we will address it immediately. We want our clients to feel comfortable with us, as a company, and with their home care providers. We truly want you to form a lifelong friendship with your caregiver.

Elderly Woman & Caregiver With Book of Memories

We are often asked how we vet our care providers. Our process is thorough and every prospective employee is required to go through the following during the hiring process:

  • Phone Interview
  • Name and Date of Birth Background Check
  • In-Person interview
  • Reference Check
  • Multi-day orientation and training
  • Fingerprint based background check
  • Continuing Education annually

We comply with all federal and state regulations and all of our staff members have the required Washington State certification. Our caregivers are either Nursing Assistant-Certified or Home Care Air Certified. Both certifications have annual license renewals and continuing education requirements.

Testimonials

    GHC was the third service provider I have used. By far, they have been the best. Caregiver service, communications with office, schedule flexibility to meet my needs -- all aspects of the company have been top notch. Thank you GHC. I highly recommend.

    - Henry Ball

    Having zero experience with caregiving entities, I am happy to endorse this stellar company. My year+ involvement with their team has been consistently gratifying in terms of their responsiveness and understanding. I was made to feel that I could always count on them for any issue. They were always professional in my contact with them and able to address any situation that arose. It has been a pleasure working with Generations in my time of need and I enthusiastically endorse this company!

    - Pearl Ostrof-deloach

    Generations Home Care made it possible for me to care for my husband at home during the last two months of his life. Jake's kindness and experience helped us get prepared quickly. MacKenzie helped navigate scheduling challenges as we adjusted to my husband's changing needs and those of visiting family. We met Michele and Monica during the first week and they were wonderful. They always focused foremost on my husband's needs, which I so appreciated. They quickly bonded with him on a friendly but professional level, and then helped me learn skills so I could properly care for him when on my own. Toward the end, they were there for me, too, with emotional support and encouragement. I could not have managed those two months without them and I will forever be grateful for their help.

    - M Todd

    We appreciate the care that Generations Home Care has given us with our mother. She has dementia and can be irritable with her own daughters at times! Lol! The team helped us make a difficult decision to get a caregiver, a process of great joy and comfort. Jake the administrator was so kind and prepared us for what to expect with our caregivers. Kenyata our scheduler has been so helpful in scheduling and communicating with us to find just the right caregiver for our mom. She is quick to call us back and checks in with us regularly to see how things are going. Amy & Jane have been a delight to our mother. Amy our main caregiver has been caring for our mother for three months. Our Mother tells us, "She goes for walks and works on puzzles with me and I tell her about my four daughters, and son in laws who take great care of me and show her pictures of all my grandkids and great grandkids". “I just love her, and she is so nice”. Jo’s four daughters feel truly blessed to have Generations Home Care, caring for their mother.

    - Susan Bryant

    Generations Home-care was the second agency we used to help care for my grandmother while she lived with us. After a very bad experience with the other agency, we were desperate to find help. Generations immediately stepped in so there was no disruption of care. Everyone in the office was courteous, caring, and professional at every step and all the caregivers were skilled to complete the sensitive care we needed as well as wonderfully caring and friendly.

    - Denice Swanson

    GHC came to help my parents in November after they were both in the hospital (separately) and my mom came home unable to walk and bedridden. We didn't know what to do, and GHC was our first experience with in-home care. They quickly assessed the situation, came up with a plan that fit our schedules and pocketbook, dealt with our dogs, and put up with our parents. Communication was great, schedule changes at our request (and there were a few) were implemented immediately, and any questions were quickly answered. We've since graduated as mom is up walking and driving again, and when we need these services in the future, GHC will be the first call.

    - Christina Woodcock

    When my aging parents moved to Tacoma in September 2019, we met with Generations Home Care to establish additional support for my mother. The first person provided great support around their independent living space and met our needs. As my parents transitioned to poor health and our needs changed, they were very responsive to finding appropriate care. The last two months of my mother's life was spent at home and we used three different caregivers, all who provided great care. The care manager listened closely to our needs and adjusted people and schedules to accommodate my parents and families. Their care and support played a strong role in helping us support parents who passed away within two months of each other. I appreciated support from the care manager and individual caregivers. Thank you on behalf of my entire family.

    - Jan Weiss

    I highly recommend Generations Home Care the entire team went above and beyond in assisting with the care for our loved one . Their availability , compassion and knowledge definitely deserve more than 5 stars ! Thank you for caring !

    - Cynthia Dees

    GHC came to help my parents in November after they were both in the hospital (separately) and my mom came home unable to walk and bedridden. We didn't know what to do, and GHC was our first experience with in-home care. They quickly assessed the situation, came up with a plan that fit our schedules and pocketbook, dealt with our dogs, and put up with our parents. Communication was great, schedule changes at our request (and there were a few) were implemented immediately, and any questions were quickly answered. We've since graduated as mom is up walking and driving again, and when we need these services in the future, GHC will be the first call.

    - Christina Woodcock

    I was pleased when hospice referred me to Generations Home Care because I wasn't sure which direction to take at that time. I spoke with Jenna initially and she was sure to get me referred for an in person evaluation asap. The owner of Generations, Jake, arrived at my Mom's home the very next day where we were able to make the decision for 24 hour care. Best decision made. The care givers were attentive, kind hearted, caring and as I describe, Angels in disguise. They were there in our time of need and I am so thankful.

    - Jennifer L.

    When my aging parents moved to Tacoma in September 2019, we met with Generations Home Care to establish additional support for my mother. The first person provided great support around their independent living space and met our needs. As my parents transitioned to poor health and our needs changed, they were very responsive to finding appropriate care. The last two months of my mother's life was spent at home and we used three different caregivers, all who provided great care. The care manager listened closely to our needs and adjusted people and schedules to accommodate my parents and families. Their care and support played a strong role in helping us support parents who passed away within two months of each other. I appreciated support from the care manager and individual caregivers. Thank you on behalf of my entire family.

    - Jan Weiss

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